Why We're Different
If you are a busy, time-pressured business owner or manager who is tired of dealing with computer problems but do not know who to call... We are the only IT Support, computer support, or computer systems firm in the Tampa Bay Area bold enough to promise you these seven items:
1. Quick Response: First Contact Within Two Hours - Guaranteed. Our experienced technicians will answer your call immediately or respond in less than two hours - guaranteed. If we do not respond within the two-hour time period, the work is free.
2. Quick Repairs. Your business computer network is too important to wait around for computer repair. That is why we offer proactive remote IT Support and network services. Through this approach, your network can be accessed securely and remotely. If not, a technician will be dispatched the same day.
3. No Tech Speak. You will receive clear answers to your computer questions. You will not be made to feel stupid by any technical language by our IT Support Specialists.
4. 100% Unconditional Satisfaction Guarantee. You can expect complete satisfaction with our IT Consulting and IT Support. We will go above and beyond with our IT Services to ensure you are a satisfied customer.
5. No Surprises With Bad News. You can expect full disclosure of any potential risks involved in completion of computer maintenance services upon our evaluation of your computer and/or network. We will obtain your approval before we begin the work. You may choose to backup your data first or have us back it up for you prior to the work commencing.
6. Save Money Versus Hiring A Network Administrator. The amount you pay for our IT Services is a fraction of the cost of hiring an employee as your Network Administrator. Hiring an employee to fill this position will run you $4,250 to $6,250 per month! In addition we save you the headache of managing another employee, and save you the time of ensuring they are doing their job instead of web surfing and spending time on FaceBook. (Have you ever tried to monitor a network administrator with tools they do not know about?)
7. Accurate Detailed Billing. You can expect each detailed invoice to be 100% accurate - guaranteed. Your IT Support invoice will not present any "mystery" charges for any of your IT Services.